Science Journal of Business and Management

Volume 3, Issue 5, October 2015

  • The Role of Information Systems in the Management of the Marketing Crises Decisions: The Case Enterprises in the Province of Batna, Algeria

    Naima Yahiaoui, Fatiha Benoumessad

    Issue: Volume 3, Issue 5, October 2015
    Pages: 134-144
    Received: 10 July 2015
    Accepted: 24 July 2015
    Published: 1 August 2015
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    Abstract: he study aimed to determine the role of information systems in the management of marketing crises stages and requirements; and identify the relationship between the marketing information systems and the marketing crises management. in a group of enterprises in Batna (Sonelgaz company, cement company and dairy Aures). To achieve these objectives we ... Show More
  • Media and Public Trust in Chinese Basic-Level Governments: Communication and Reliance

    Shaogang Liao, Jing Ouyang, Ying Pan

    Issue: Volume 3, Issue 5, October 2015
    Pages: 145-149
    Received: 13 July 2015
    Accepted: 23 July 2015
    Published: 6 August 2015
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    Abstract: According to the phenomena of interaction between the citizens and governments, we can see that the public trust of Chinese basic-level governments has not improved with the function transformation, but constantly decreases. At the reality of the deficiency of public trust, the Chinese basic-level governments lost the communication ability of regai... Show More
  • The Influence of the Balanced Score Card on Performance of Public Sector Organizations in Kenya

    Zipporah Karimi Muiruri, James Kilika

    Issue: Volume 3, Issue 5, October 2015
    Pages: 150-156
    Received: 14 July 2015
    Accepted: 25 July 2015
    Published: 6 August 2015
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    Abstract: The Balanced Score Card model has proved to be an efficient strategic management tool over the years since its development in the early 90s. More and more private sector organizations have adopted its use though public sector pace of its adoption in measuring performance has been slow. The model has been presented on the support of four dimensions ... Show More
  • Innovation and Knowledge Sharing: A New Competitive Advantage in the Mobile Telecommunication Industry in Ghana

    Daniel Ofori, Abraham Osei, Shadrach Ato – Mensah, Ernest Kwame Affum

    Issue: Volume 3, Issue 5, October 2015
    Pages: 157-163
    Received: 20 July 2015
    Accepted: 30 July 2015
    Published: 10 August 2015
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    Abstract: Ghana over the past three decades has witnessed the revolution of economic growth through innovations in the telecommunications sector. This study aims at identifying and examining the influence of the individual and organizational knowledge sharing enablers on knowledge sharing behaviour that leads to the development of firm innovation capability.... Show More
  • Service Quality Dimension in Health Care Service Delivery: The Case for Healthstrat in Kenya

    Janet Mukami Mugambi, Zipporah N. Kiruthu

    Issue: Volume 3, Issue 5, October 2015
    Pages: 164-174
    Received: 5 August 2015
    Accepted: 13 August 2015
    Published: 21 August 2015
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    Abstract: The main objective of this study was to investigate service quality dimension in health care service delivery, the case for Healthstrat. In doing so, the study adopted the following objectives: to investigate the factors that determine service delivery at Healthstrat, to investigate the customers’ service expectations at Healthstrat and to determin... Show More
  • Evaluation of Tourist Attractions in Borujerd County with Emphasis on Development of New Markets by Using Topsis Model

    Mohammad Taghipour, Jahangir Ahmadi Sarchoghaei

    Issue: Volume 3, Issue 5, October 2015
    Pages: 175-189
    Received: 11 August 2015
    Accepted: 19 August 2015
    Published: 29 August 2015
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    Abstract: This research aims to identify tourist attractions in Borujerd County in order to develop new tourism markets in Lorestan province of Iran. For that purpose and with the use of GIS, parameters such as slope, aspect, elevation, precipitation, land use, topography, and landform geology are separately studied and digital maps for each feature are crea... Show More
  • Factors Influencing Performance of Women Social Welfare Groups in Rural Areas: A Case Study of Mwitheria Women Group in Central Kenya

    Anne Njoki Ngeretha

    Issue: Volume 3, Issue 5, October 2015
    Pages: 190-195
    Received: 11 August 2015
    Accepted: 24 August 2015
    Published: 2 September 2015
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    Abstract: Traditionally cooperation was a common component where communities formed groups to accomplish goals and also for mutual problem solving.Groups are a source of social satisfaction, source of status and respect, help in reducing boredom and improve employee performance. Women have formed many types of social welfare groups and many belong to more th... Show More
  • Effect of Liquidity on the Dividend Pay-out by Firms Listed at the Nairobi Securities Exchange, Kenya

    Margaret Akinyi Olang, Grace Melissa Akenga, James Kamau Mwangi

    Issue: Volume 3, Issue 5, October 2015
    Pages: 196-208
    Received: 12 August 2015
    Accepted: 22 August 2015
    Published: 2 September 2015
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    Abstract: Dividend decision is a critical finance function since it involves determining the amount distributed to shareholders as earnings or the amount to reinvest internally. The determination of dividend pay-out is influenced by the liquidity position of the firm but the extent to which liquidity affects the dividend pay-out still remains a puzzle since ... Show More