Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study

Adugna Amenu; Wassie Negash; Enguday Demeke

doi:doi:10.11648/j.ajnhs.20220303.11

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Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study

Adugna Amenu, Wassie Negash, Enguday Demeke

Published in American Journal of Nursing and Health Sciences (Volume 3, Issue 3)

Received: 30 May 2022 Accepted: 1 July 2022 Published: 13 July 2022

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Abstract

Background: Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet, evidence from both high- and low-income countries shows that services for adolescents are highly fragmented, poorly coordinated and uneven in quality. Objective: The main aim of the study was to assess quality of youth friendly service at public health facilities in Sendafa town, Oromia Region, Ethiopia. Methods: Facility based cross-sectional study design using both qualitative and quantitative data was conducted from April 12 to May 14, 2021 at two public health centers in Sendafa town. Four hundred twenty one (421) samples were included by using a systematic sampling technique. To collect the data interview-administered questionnaire and observation checklist was used. Binary logistic regression model were applied to identify the independent predictors of client satisfaction. Strength of association was measured using adjusted odds ratio (AOR) with 95% confidence interval. Key informant interview and observation were used to collect qualitative data. Qualitative findings were coded and analyzed by using thematic content analysis. Result: A total of 421 youth friendly service clients age between 10-24 years were participated in the study. The overall quality of youth friendly services for public health facilities in Sendafa town was 58% which is below the standard of care. Age (15-19) (AOR=0.34, 95% CI: 0.12, 0.97), education below secondary (AOR=0.041, 95% CI: 0.013, 0.134), who do not get all services (AOR=0.02, 95% CI: 0.001, 0.36), current schooling status of in school (AOR=6.7, 95% CI: 2.12, 21.5), experience of youth friendly service visit (AOR=10.86, 95% CI: 4.72, 25.0) and comfortable with age and sex of provider (AOR=9.86, 95% CI: 3.58, 27.12) had statistically significant association with client satisfaction. Conclusion: The study shows that, quality of youth friendly service at public health facilities of Sendafa town was poor quality or below the standard of care.

Published in	American Journal of Nursing and Health Sciences (Volume 3, Issue 3)
DOI	10.11648/j.ajnhs.20220303.11
Page(s)	39-53
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2022. Published by Science Publishing Group

Keywords

Quality of Youth Friendly Service, Satisfaction, Donabedian Model

References

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APA Style

Adugna Amenu, Wassie Negash, Enguday Demeke. (2022). Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. American Journal of Nursing and Health Sciences, 3(3), 39-53. https://doi.org/10.11648/j.ajnhs.20220303.11

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ACS Style

Adugna Amenu; Wassie Negash; Enguday Demeke. Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. Am. J. Nurs. Health Sci. 2022, 3(3), 39-53. doi: 10.11648/j.ajnhs.20220303.11

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AMA Style

Adugna Amenu, Wassie Negash, Enguday Demeke. Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. Am J Nurs Health Sci. 2022;3(3):39-53. doi: 10.11648/j.ajnhs.20220303.11

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@article{10.11648/j.ajnhs.20220303.11,
  author = {Adugna Amenu and Wassie Negash and Enguday Demeke},
  title = {Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study},
  journal = {American Journal of Nursing and Health Sciences},
  volume = {3},
  number = {3},
  pages = {39-53},
  doi = {10.11648/j.ajnhs.20220303.11},
  url = {https://doi.org/10.11648/j.ajnhs.20220303.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajnhs.20220303.11},
  abstract = {Background: Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet, evidence from both high- and low-income countries shows that services for adolescents are highly fragmented, poorly coordinated and uneven in quality. Objective: The main aim of the study was to assess quality of youth friendly service at public health facilities in Sendafa town, Oromia Region, Ethiopia. Methods: Facility based cross-sectional study design using both qualitative and quantitative data was conducted from April 12 to May 14, 2021 at two public health centers in Sendafa town. Four hundred twenty one (421) samples were included by using a systematic sampling technique. To collect the data interview-administered questionnaire and observation checklist was used. Binary logistic regression model were applied to identify the independent predictors of client satisfaction. Strength of association was measured using adjusted odds ratio (AOR) with 95% confidence interval. Key informant interview and observation were used to collect qualitative data. Qualitative findings were coded and analyzed by using thematic content analysis. Result: A total of 421 youth friendly service clients age between 10-24 years were participated in the study. The overall quality of youth friendly services for public health facilities in Sendafa town was 58% which is below the standard of care. Age (15-19) (AOR=0.34, 95% CI: 0.12, 0.97), education below secondary (AOR=0.041, 95% CI: 0.013, 0.134), who do not get all services (AOR=0.02, 95% CI: 0.001, 0.36), current schooling status of in school (AOR=6.7, 95% CI: 2.12, 21.5), experience of youth friendly service visit (AOR=10.86, 95% CI: 4.72, 25.0) and comfortable with age and sex of provider (AOR=9.86, 95% CI: 3.58, 27.12) had statistically significant association with client satisfaction. Conclusion: The study shows that, quality of youth friendly service at public health facilities of Sendafa town was poor quality or below the standard of care.},
 year = {2022}
}

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TY  - JOUR
T1  - Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study
AU  - Adugna Amenu
AU  - Wassie Negash
AU  - Enguday Demeke
Y1  - 2022/07/13
PY  - 2022
N1  - https://doi.org/10.11648/j.ajnhs.20220303.11
DO  - 10.11648/j.ajnhs.20220303.11
T2  - American Journal of Nursing and Health Sciences
JF  - American Journal of Nursing and Health Sciences
JO  - American Journal of Nursing and Health Sciences
SP  - 39
EP  - 53
PB  - Science Publishing Group
SN  - 2994-7227
UR  - https://doi.org/10.11648/j.ajnhs.20220303.11
AB  - Background: Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet, evidence from both high- and low-income countries shows that services for adolescents are highly fragmented, poorly coordinated and uneven in quality. Objective: The main aim of the study was to assess quality of youth friendly service at public health facilities in Sendafa town, Oromia Region, Ethiopia. Methods: Facility based cross-sectional study design using both qualitative and quantitative data was conducted from April 12 to May 14, 2021 at two public health centers in Sendafa town. Four hundred twenty one (421) samples were included by using a systematic sampling technique. To collect the data interview-administered questionnaire and observation checklist was used. Binary logistic regression model were applied to identify the independent predictors of client satisfaction. Strength of association was measured using adjusted odds ratio (AOR) with 95% confidence interval. Key informant interview and observation were used to collect qualitative data. Qualitative findings were coded and analyzed by using thematic content analysis. Result: A total of 421 youth friendly service clients age between 10-24 years were participated in the study. The overall quality of youth friendly services for public health facilities in Sendafa town was 58% which is below the standard of care. Age (15-19) (AOR=0.34, 95% CI: 0.12, 0.97), education below secondary (AOR=0.041, 95% CI: 0.013, 0.134), who do not get all services (AOR=0.02, 95% CI: 0.001, 0.36), current schooling status of in school (AOR=6.7, 95% CI: 2.12, 21.5), experience of youth friendly service visit (AOR=10.86, 95% CI: 4.72, 25.0) and comfortable with age and sex of provider (AOR=9.86, 95% CI: 3.58, 27.12) had statistically significant association with client satisfaction. Conclusion: The study shows that, quality of youth friendly service at public health facilities of Sendafa town was poor quality or below the standard of care.
VL  - 3
IS  - 3
ER  -

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Author Information

Adugna Amenu

German Foundation for World Population Ethiopia, Sendafa, Ethiopia
Wassie Negash

Department of Public Health, Health Science College, Debre Berhan University, Debre Berhan, Ethiopia
Enguday Demeke

Department of Public Health, Health Science College, Debre Berhan University, Debre Berhan, Ethiopia

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APA Style

Adugna Amenu, Wassie Negash, Enguday Demeke. (2022). Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. American Journal of Nursing and Health Sciences, 3(3), 39-53. https://doi.org/10.11648/j.ajnhs.20220303.11

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ACS Style

Adugna Amenu; Wassie Negash; Enguday Demeke. Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. Am. J. Nurs. Health Sci. 2022, 3(3), 39-53. doi: 10.11648/j.ajnhs.20220303.11

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AMA Style

Adugna Amenu, Wassie Negash, Enguday Demeke. Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study. Am J Nurs Health Sci. 2022;3(3):39-53. doi: 10.11648/j.ajnhs.20220303.11

Copy | Download

@article{10.11648/j.ajnhs.20220303.11,
  author = {Adugna Amenu and Wassie Negash and Enguday Demeke},
  title = {Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study},
  journal = {American Journal of Nursing and Health Sciences},
  volume = {3},
  number = {3},
  pages = {39-53},
  doi = {10.11648/j.ajnhs.20220303.11},
  url = {https://doi.org/10.11648/j.ajnhs.20220303.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajnhs.20220303.11},
  abstract = {Background: Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet, evidence from both high- and low-income countries shows that services for adolescents are highly fragmented, poorly coordinated and uneven in quality. Objective: The main aim of the study was to assess quality of youth friendly service at public health facilities in Sendafa town, Oromia Region, Ethiopia. Methods: Facility based cross-sectional study design using both qualitative and quantitative data was conducted from April 12 to May 14, 2021 at two public health centers in Sendafa town. Four hundred twenty one (421) samples were included by using a systematic sampling technique. To collect the data interview-administered questionnaire and observation checklist was used. Binary logistic regression model were applied to identify the independent predictors of client satisfaction. Strength of association was measured using adjusted odds ratio (AOR) with 95% confidence interval. Key informant interview and observation were used to collect qualitative data. Qualitative findings were coded and analyzed by using thematic content analysis. Result: A total of 421 youth friendly service clients age between 10-24 years were participated in the study. The overall quality of youth friendly services for public health facilities in Sendafa town was 58% which is below the standard of care. Age (15-19) (AOR=0.34, 95% CI: 0.12, 0.97), education below secondary (AOR=0.041, 95% CI: 0.013, 0.134), who do not get all services (AOR=0.02, 95% CI: 0.001, 0.36), current schooling status of in school (AOR=6.7, 95% CI: 2.12, 21.5), experience of youth friendly service visit (AOR=10.86, 95% CI: 4.72, 25.0) and comfortable with age and sex of provider (AOR=9.86, 95% CI: 3.58, 27.12) had statistically significant association with client satisfaction. Conclusion: The study shows that, quality of youth friendly service at public health facilities of Sendafa town was poor quality or below the standard of care.},
 year = {2022}
}

Copy | Download

TY  - JOUR
T1  - Quality of Youth Friendly Service at Public Health Facilities in SendafaTown, Oromia Region, Ethiopia: A Facility Based Cross Sectional Study
AU  - Adugna Amenu
AU  - Wassie Negash
AU  - Enguday Demeke
Y1  - 2022/07/13
PY  - 2022
N1  - https://doi.org/10.11648/j.ajnhs.20220303.11
DO  - 10.11648/j.ajnhs.20220303.11
T2  - American Journal of Nursing and Health Sciences
JF  - American Journal of Nursing and Health Sciences
JO  - American Journal of Nursing and Health Sciences
SP  - 39
EP  - 53
PB  - Science Publishing Group
SN  - 2994-7227
UR  - https://doi.org/10.11648/j.ajnhs.20220303.11
AB  - Background: Global initiatives are urging countries to prioritize quality as a way of reinforcing human rights-based approaches to health. Yet, evidence from both high- and low-income countries shows that services for adolescents are highly fragmented, poorly coordinated and uneven in quality. Objective: The main aim of the study was to assess quality of youth friendly service at public health facilities in Sendafa town, Oromia Region, Ethiopia. Methods: Facility based cross-sectional study design using both qualitative and quantitative data was conducted from April 12 to May 14, 2021 at two public health centers in Sendafa town. Four hundred twenty one (421) samples were included by using a systematic sampling technique. To collect the data interview-administered questionnaire and observation checklist was used. Binary logistic regression model were applied to identify the independent predictors of client satisfaction. Strength of association was measured using adjusted odds ratio (AOR) with 95% confidence interval. Key informant interview and observation were used to collect qualitative data. Qualitative findings were coded and analyzed by using thematic content analysis. Result: A total of 421 youth friendly service clients age between 10-24 years were participated in the study. The overall quality of youth friendly services for public health facilities in Sendafa town was 58% which is below the standard of care. Age (15-19) (AOR=0.34, 95% CI: 0.12, 0.97), education below secondary (AOR=0.041, 95% CI: 0.013, 0.134), who do not get all services (AOR=0.02, 95% CI: 0.001, 0.36), current schooling status of in school (AOR=6.7, 95% CI: 2.12, 21.5), experience of youth friendly service visit (AOR=10.86, 95% CI: 4.72, 25.0) and comfortable with age and sex of provider (AOR=9.86, 95% CI: 3.58, 27.12) had statistically significant association with client satisfaction. Conclusion: The study shows that, quality of youth friendly service at public health facilities of Sendafa town was poor quality or below the standard of care.
VL  - 3
IS  - 3
ER  -

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