Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence

Abeer Mohamed Seada; Somaya Ahmed Bayoumy

doi:doi:10.11648/j.ajns.20170606.14

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Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence

Abeer Mohamed Seada, Somaya Ahmed Bayoumy

Published in American Journal of Nursing Science (Volume 6, Issue 6)

Received: 27 October 2017 Accepted: 10 November 2017 Published: 24 November 2017

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Abstract

With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.

Published in	American Journal of Nursing Science (Volume 6, Issue 6)
DOI	10.11648/j.ajns.20170606.14
Page(s)	467-477
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

Handoff, Communication Competence, Nurses Interns, Educational Program

References

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Abeer Mohamed Seada, Somaya Ahmed Bayoumy. (2017). Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. American Journal of Nursing Science, 6(6), 467-477. https://doi.org/10.11648/j.ajns.20170606.14

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ACS Style

Abeer Mohamed Seada; Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am. J. Nurs. Sci. 2017, 6(6), 467-477. doi: 10.11648/j.ajns.20170606.14

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AMA Style

Abeer Mohamed Seada, Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am J Nurs Sci. 2017;6(6):467-477. doi: 10.11648/j.ajns.20170606.14

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@article{10.11648/j.ajns.20170606.14,
  author = {Abeer Mohamed Seada and Somaya Ahmed Bayoumy},
  title = {Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence},
  journal = {American Journal of Nursing Science},
  volume = {6},
  number = {6},
  pages = {467-477},
  doi = {10.11648/j.ajns.20170606.14},
  url = {https://doi.org/10.11648/j.ajns.20170606.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20170606.14},
  abstract = {With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.},
 year = {2017}
}

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TY  - JOUR
T1  - Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence
AU  - Abeer Mohamed Seada
AU  - Somaya Ahmed Bayoumy
Y1  - 2017/11/24
PY  - 2017
N1  - https://doi.org/10.11648/j.ajns.20170606.14
DO  - 10.11648/j.ajns.20170606.14
T2  - American Journal of Nursing Science
JF  - American Journal of Nursing Science
JO  - American Journal of Nursing Science
SP  - 467
EP  - 477
PB  - Science Publishing Group
SN  - 2328-5753
UR  - https://doi.org/10.11648/j.ajns.20170606.14
AB  - With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.
VL  - 6
IS  - 6
ER  -

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Author Information

Abeer Mohamed Seada

Department of Nursing Administration, Faculty of Nursing, Cairo University, Cairo, Egypt
Somaya Ahmed Bayoumy

Department of Nursing Administration, Faculty of Nursing, Cairo University, Cairo, Egypt

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APA Style

Abeer Mohamed Seada, Somaya Ahmed Bayoumy. (2017). Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. American Journal of Nursing Science, 6(6), 467-477. https://doi.org/10.11648/j.ajns.20170606.14

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ACS Style

Abeer Mohamed Seada; Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am. J. Nurs. Sci. 2017, 6(6), 467-477. doi: 10.11648/j.ajns.20170606.14

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AMA Style

Abeer Mohamed Seada, Somaya Ahmed Bayoumy. Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence. Am J Nurs Sci. 2017;6(6):467-477. doi: 10.11648/j.ajns.20170606.14

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@article{10.11648/j.ajns.20170606.14,
  author = {Abeer Mohamed Seada and Somaya Ahmed Bayoumy},
  title = {Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence},
  journal = {American Journal of Nursing Science},
  volume = {6},
  number = {6},
  pages = {467-477},
  doi = {10.11648/j.ajns.20170606.14},
  url = {https://doi.org/10.11648/j.ajns.20170606.14},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajns.20170606.14},
  abstract = {With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.},
 year = {2017}
}

Copy | Download

TY  - JOUR
T1  - Effectiveness of Handoff Educational Program on Nurses Interns’ Knowledge, and Communication Competence
AU  - Abeer Mohamed Seada
AU  - Somaya Ahmed Bayoumy
Y1  - 2017/11/24
PY  - 2017
N1  - https://doi.org/10.11648/j.ajns.20170606.14
DO  - 10.11648/j.ajns.20170606.14
T2  - American Journal of Nursing Science
JF  - American Journal of Nursing Science
JO  - American Journal of Nursing Science
SP  - 467
EP  - 477
PB  - Science Publishing Group
SN  - 2328-5753
UR  - https://doi.org/10.11648/j.ajns.20170606.14
AB  - With the growing complexity of health care, the ability to communicate becomes essential within the health team members. Health care organization has great expectations for new graduate nurses to communicate skillfully while promoting safe patient care. Student nurses interns may lacked experiences with important communication skills and are fearful of making mistakes which may affect patient safety. One way to improve handoff communication skill among nurses interns is through education. This study was intended to examine the effectiveness of handoff educational program on nurse’s interns’ handoff knowledge, and communication competence. Quasi - experimental study design was utilized: The study was conducted in intensive care units which affiliated with Kaser El Ainy hospital where nurses interns were trained. Study sample composed of 30 nurses interns who were undertaking their internship year between 2016-2017. Data were collected through utilizing Handoff knowledge questionnaire that was developed by the researcher and Handoff communication competence observational checklist developed by [1] and modified by the researchers to measure hand- off communication competence of nurses interns during the process of bedside handover. Results revealed that there were statistical significant and marked improvement in nurses interns’ levels of handoff knowledge dimensions as well as statistical significant differences in their mean scores of hand- off communication competence during different periods of assessment. The current study provide evidence that handoff educational program enhance nurses interns handoff communication competence. Handoff communication skills should taught formally during nursing academic education concerning the way that information is given, verified as well as all handoff communication competencies during process of patient bedside handoff. Future researches with larger sample sizes and multiple settings are recommended to substantially evaluate the effectiveness of educational program on handoff communication competencies.
VL  - 6
IS  - 6
ER  -

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